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What to do in a minor car accident


Being involved in a car accident, even if it's a minor one, can be overwhelming. But remember, accidents happen – even to excellent drivers.

In the event of a minor car accident, it's important that you know what to do. This quick and easy guide can help you remember the steps to take (and of course, in the case of a serious accident, contact emergency services first on 000).

6 steps to take after a minor car accident

Step 1

Stop the car and breathe. Accidents can happen.

Step 2

Turn on your hazard lights to prevent a secondary accident from occurring.

Step 3

Make sure everyone’s OK and then move your car off the road if it’s safe to do so.

Step 4

Swap details with all drivers, passengers and witnesses (full names, registration details, addresses, contact numbers and licence) and take photos. Add details and photos directly to the AAMI App.

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Step 5

Don’t admit fault to anyone – your insurer will work this out later.

Step 6

If you have CTP cover (called Green Slip if you’re in NSW), only injuries that result from the accident will be covered. If you have Third Party or Comprehensive, contact us as soon as possible to lodge your claim after collecting the other driver's details.

You can do this via the AAMI App, online at or by phone on 13 22 44.

If you’re unsure if the car is safe to drive, towing can be organised to one of our recommended repairers. If you’re not at fault, and you need a replacement car, a hire car can be arranged at no cost to you.

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