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NSW CTP Green Slip FAQ
You’ll find many answers to the most common questions about AAMI NSW CTP Green Slip here. If you can’t find what you’re looking for or have a specific question regarding your own policy, please contact us.
I’m moving interstate. What do I need to do to transfer my registration?
If you’re moving to NSW, you’ll need to purchase a CTP Green Slip and obtain an eSafety check prior to registering your vehicle with Service NSW. Until you register your car in NSW, it will be considered unregistered, even if you still have registration left over from where you were previously living. Visit Service NSW for further details.
If you’re moving away from NSW, you’ll need to refer to your new state or territory’s requirements and timeframes for transferring your vehicle registration. If you’re moving to SA or the ACT, you’ll have the opportunity to choose AAMI as your new SA Compulsory Third Party (CTP) or ACT Motor Accident Injuries (MAI) insurer. Visit our SA CTP Insurance or ACT MAI Insurance pages to learn more.
How long is a NSW CTP Green Slip valid for?
If you have a light vehicle (vehicles with GVM less than 4.5 tonnes), you can choose between a 6 or 12 month term. Provided you pay for both the CTP Green Slip and registration within 21 days of the due date, you can choose a 6 month term for the renewal of your CTP Green Slip.
How do I lodge a CTP Green Slip claim?
How can I update my contact information for my NSW CTP Green Slip?
How can I register a complaint or dispute for NSW CTP Green Slip?
Is CTP the same as Green Slip in NSW?
Yes. In NSW, Compulsory Third Party Insurance (CTP) is also known as ‘Green Slip’.
How can I choose to receive my CTP Insurance documents electronically?
You can receive your CTP policy documents via email and we may send you reminders via sms. You can consent to receiving your CTP policy documents electronically when setting up your CTP insurance online or when you contact to set up or renew your CTP policy. All you need to provide is a regularly used email address and mobile phone number. If you consent to receiving your CTP policy documents electronically you will not receive policy documents and communications via post.
Can I renew my NSW CTP Insurance term to 6 months?
If you have a light vehicle (vehicles with GVM less than 4.5 tonnes), you have the option to choose between a 6 month or 12 month term.
As long as you pay for both the CTP Insurance and registration within 21 days of the due date, you can choose a 6 month term for the renewal of your CTP.
If it’s been more than 21 days since your registration was due, you can only choose the 12 month period, unless there are ‘extenuating circumstances’ for us to accept the late payment.
What is CTP and what does it cover?
Compulsory Third Party (CTP) Personal Injury Insurance, also known in NSW as a Green Slip, is mandatory and must be purchased before you can register your vehicle.
CTP covers your liability and the liability of anyone else who drives your vehicle, for injuries caused to others in a motor accident. It also ensures you can get access to medical expenses and weekly payments for lost income, for up to six months if you're injured and you're at fault (conditions do apply).
Visit the SIRA website for more information.
Not everyone's Green Slip will see a price reduction. Whilst motorcyclists will not necessarily see a decrease in prices they will receive benefits at the time of claim for up to six months including:
- weekly income payments (if time off work is required to recover)
- reasonable and necessary treatment and rehabilitation expense
- commercial attendant care (for help needed around the home).
The average price of CTP insurance is already lower in country areas than in metropolitan areas.
Under the reforms, Green Slip premiums are set to reduce in all parts of NSW for motor vehicles, meaning prices will continue to be lower in country areas.
Source: SIRA website: How prices will be reduced
Can I register my car without getting CTP?
Compulsory Third Party (CTP) Personal Injury insurance is compulsory when registering a motor vehicle in NSW. You are not covered for CTP if your car is not registered. You may be personally liable for any injuries you cause in a motor vehicle accident if it is driven whilst not registered and without CTP cover.
How do safety checks and inspections work?
Safety checks can only be performed at authorised inspection stations, and the results are sent to Transport for NSW electronically.
To renew registration in NSW, most light vehicles that are more than 5 years old must undergo a safety check (pink slip) to ensure they meet minimum safety requirements.
All unregistered light vehicles need a blue slip inspection before they can be registered.
How long does it take for my CTP Green Slip to go through to Service NSW?
If you’ve paid for your Green Slip online or by phone, an eGreenSlip will be sent to Service NSW within an hour of payment. If you’ve made your payment at a Post Office, it will take up to 2 business days for the eGreenSlip to reach Service NSW.
I've paid for my Green Slip but Service NSW say I don't have valid CTP Green Slip. How can I get this fixed?
There are a number of reasons why your payment may not have gone through, but don’t stress. Give us a call on 13 22 44 (Monday-Friday 8am-6pm, Saturday 8am-4pm), and we’ll get to the bottom of it for you.
What is Transport for NSW?
Transport for NSW (TfNSW), formerly the RMS, is the NSW State Government agency responsible for:
- Improving road safety
- Testing and licensing drivers and registering and inspecting vehicles
- Managing the road network to achieve consistent travel times
Visit the TfNSW website to find out more.
Does CTP Insurance cover hospital and ambulance services?
Included in the overall cost of your CTP is something called a Fund Levy. This levy ensures anyone who is injured on NSW roads, no matter who is at fault, is covered for the costs of:
- public hospital care
- ambulance services
- lifetime treatment, rehabilitation and attendant care for spinal cord injuries, moderate to severe brain injuries, multiple amputations, serious burns or blindness (through the Lifetime Care and Support Scheme)
Learn more about what you're covered for under the NSW CTP scheme.
How is my privacy protected?
We only use information from TfNSW that is necessary to provide you with an accurate Green Slip quote. This information has always been required to be provided when purchasing a CTP policy.
You can find out more information on how we handle your privacy here.
Where can I find out more about green slips?
How can I pay for my NSW CTP Insurance?
AAMI makes it easy to pay your CTP Insurance with three convenient payment options for your NSW Green Slip:
- pay online (with a Visa, MasterCard, or American Express)
- over the phone
- at your nearest Australian Post Office
Check out all the ways you can pay your NSW CTP.
Do I have to list a learner driver on my CTP?
No, there’s no need to list a learner on your CTP policy. The only exceptions are if the vehicle is used for professional driving instruction purposes, it’s registered in the learner’s name, or it’s the vehicle they will drive once they get their licence.
A younger driver drives my car every now and then. Do I have to list them on my CTP?
It’s important we know the age of the youngest driver of the vehicle, so you should list them even if they only drive your car once a year.
Are trailers and caravans included in my cover?
As long as your trailer and/or caravan is in a roadworthy condition, it will be covered by the CTP Insurance of the vehicle towing it.
How can I update my contact information?
Can I cancel my NSW CTP Green Slip?
You can cancel your NSW CTP Insurance, but that means cancelling your vehicle's registration. Obviously after you've cancelled your registration, you won't be allowed to drive your vehicle anymore.
In NSW, you need to go to your closest Service NSW centre, bringing with you:
- proof of identity
- the Certificate of Registration for the vehicle
- a completed ‘Number Plates and/or Cancellation of Registration’ form
- if possible, your vehicle's number plates
- a letter from your insurer or police, if your vehicle was written off, and
- payment for the cancellation fee.
You may be eligible for a refund of the unused portion of your registration. You'll find out more when your cancellation goes through.
To enable us to process a refund, you will need to supply a ‘confirmation of cancellation’ letter from Service NSW.
If you purchased an AAMI Green Slip and then decided to go with another CTP insurer, you will be able to cancel your AAMI CTP policy as long as you haven't used it to register a vehicle with Service NSW. Please call us on 13 22 44 in order for us to process a refund.
What’s covered in NSW CTP & what’s not?
What’s covered by CTP?
- Costs for which you’re liable if you, or someone driving your vehicle, injure someone else in a motor accident.
- Medical expenses and weekly payments for lost income, for up to six months, if you’re injured and you’re at fault (conditions apply).
Visit the SIRA website for more information.
What’s not covered
- Damage to your vehicle
- Damage to other people’s vehicles and property
- Theft of your vehicle
Luckily, AAMI offers a few Car Insurance options that will cover these scenarios (and more!). Find out more.
Does CTP insurance transfer with registration?
If you buy or sell your vehicle within NSW, then the Green Slip will stay with the vehicle and be transferred to the new owner. Transport for NSW (TfNSW) formerly the RMS will automatically notify your CTP insurer of the change. If you purchase a registered vehicle, the Green Slip will be with the previous owner’s CTP insurer.
If you buy a vehicle that has a Green Slip with another insurer but you’d like to remain with AAMI, contact us. We can send you a CTP Green Slip notice when your car registration is up for renewal, so you can transfer over.
Is CTP insurance included in registration?
No, they’re not one and the same payment, as they are in some other states. In NSW, it’s compulsory to purchase CTP Insurance (aka Green Slip) before you register your vehicle. When it’s time to renew your registration, you must renew your CTP Insurance too.
How is CTP Insurance calculated?
When insurers calculate CTP Insurance, they’ll consider the cost of future claims, as well as a number of other factors like age, safety record, demerit points and claims history. Your vehicle’s age, where it’s kept and your level of car insurance is also taken into account. NSW CTP insurance premiums also include a Fund Levy, which covers ambulance and initial hospital fees, and lifetime care if you’re severely injured. It also includes GST, too. For more information, check the SIRA website.
Why is CTP Insurance compulsory?
CTP Insurance is designed to protect drivers. It’s compulsory so that if anyone is injured in an accident, the driver’s legal liability is protected. Without it, the legally liable person may be severely out of pocket, and compensation may not be paid to the person entitled to it.
What’s the difference between CTP in each state?
Your CTP Insurance and vehicle registration are governed by the state or territory in which you live, and the rules and regulations differ from state to state. For example, in Victoria, VicRoads regulates CTP Insurance and it’s included with registration costs; in NSW, SIRA looks after CTP Insurance and its purchased separately from your registration. If you move interstate, you’ll need to register your vehicle with the relevant road authority.