AAMI Lucky Club

Benefits can be anything from pre-sale ticket access to an exclusive event area. The best way to get full information on the event you’re interested in attending is to log in and look at the relevant offer.

However, some examples of previous benefits include: AAMI priority entry, express bar queues, free gifts, pre-sale ticket access, souvenir passes, upgraded seating, access to exclusive event areas including pamper stations or other add-ons or food and beverage vouchers.

These benefits are available only to customers who purchase tickets online through the AAMI Lucky Club.

We try to showcase as many offers as possible on the rewards platform, however some offers are only available via an exclusive link in our AAMI Lucky Club offer emails.

Eligible customers should receive offer emails automatically. If you are concerned that you are not hearing from us, please check:

1. We have your current email address
2. That your marketing preferences are not excluding you. Call 13 22 44 to check whether your details are up to date. 

To access discounts of up to 15 per cent with our participating retailers, you need to pre-purchase an eGift card for each retailer you want a discount for. When you purchase these through AAMI Lucky Club, you’ll receive these gift cards at a discount. eGift cards can be purchased through My account.

Most AAMI Lucky Club retailers accept eGift cards in-store and online, but not all of them. When you’re buying an eGift card, make sure you scroll down to check any terms and conditions. If you’re unsure, contact our support team on 1300 458 071 (8:30am–5:00pm Mon–Fri AEST)

If you don’t use the whole amount of your eGift card, you won’t lose access to the remaining funds. AAMI doesn’t track your spending activity with retailers, so it’s a good idea to update the balance in your eWallet yourself so you don’t lose track. You can update your gift card balance through the following steps.

1. Go into AAMI Lucky Club and select Shop Rewards.
2. Click through to your eWallet in the top right corner, and then select My ePurchases.
3. Find your eGift card, click ‘Update remaining balance’ and enter the new amount.

You can buy an eGift card for someone else using the following steps:

1. Go into AAMI Lucky Club and select the eGift card you’re looking to purchase as a gift.
2. Before you click ‘Add to cart’, click ‘I want to send as a gift’.
3. Enter the recipient’s name, email address and a message.
4. Follow the steps to check out and the recipient will receive an email with their eGift card.

Check-out coupon codes reduce the price of the eGift cards you buy even further. Before you use a coupon code, here are some things you should know:

You can only use your check-out coupon code for one transaction. So, if you have a code worth $50 and you use it on an item that costs $40, you will not be able to use the remaining $10.

Once you hit ‘Apply’, this means you’re using the code for this item only. You can’t add the code to any other purchases, even if you haven’t completed the payment.

Here’s how you can use one:

1. Go to AAMI Lucky Club, add the item you want to purchase to your cart and proceed to checkout.
2. Enter the coupon code at check-out then click ‘Apply’. Make sure you do this before clicking ‘Pay now’.
3. After you hit ‘Apply’, you’ll then see your new purchase price, reduced by the value of the coupon.

You may need to wait up to 48 hours after registering for 'My Account' and adding a policy before gaining access to AAMI Lucky Club.

AAMI Lucky Club is accessible through the AAMI App or AAMI online services through 'My Account'. If you need help registering for the AAMI app or My Account please call AAMI directly on 13 22 44.

If you need help with AAMI Lucky Club discounted eGift cards, events, offers or promotions call 1300 458 071.

We send customers AAMI Lucky Club emails with new and current offers.

Eligible customers should receive offer emails automatically. If you are concerned that you are not hearing from us, please check:

1. We have your current email address
2. That your marketing preferences are not excluding you. Call 13 22 44 to check whether your details are up to date.

If you can't see your previous ePurchases, eWallet cash or Activity, please check that you have added all your policies & accounts to your AAMI My Account. If you've just signed up recently, or just added your products, keep in mind that it can take up to 48 hours for them to appear, so please check again soon.

Suncorp Benefits and AAMI Lucky Club no longer share a platform, which means that previously shared functions like ePurchases, eWallet and Activity are now exclusive to either Suncorp Benefits or AAMI Lucky Club.

If you have previously accessed Suncorp Benefits, your ePurchases, eWallet cash or Activity history may still be associated with this account. For access, please log in via the Suncorp App. If that doesn’t resolve the issue, please call 1300 458 071 for further assistance.