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AAMI is the trusted insurer of around 800,000 Aussie households. 

Get help, anytime, anywhere with AAMI Messaging

AAMI Messaging is a convenient way to get the support you need, without having to wait for a real-time connection.

  • Send us a message on the app and you’ll be notified once we respond.
  • You have the freedom to start, pause and resume the conversation in your own time.

Access the app on the App StoreAccess the app on Google Play

Missed a payment

Cancel my policy

Get my documents

Update & renew

What would you like help with?

We’re here to help

Whether you need to make a claim or ask a question, we’re only a quick message or phone call away. Manage your Home & Property, Car & Vehicle, and Business Insurance plus loads more online, anytime. Need help with your insurance nitty gritty? We can help you find your policy number and check what you’re covered for, or we can put you in touch with a specialist AAMI insurance consultant today.

Got further questions? The AAMI Help Centre has you covered. Just enter your query and away you go! Quickly pay your excess, renew your policy, and make or track your claim online. It’s that easy.

Extra help and support

We know that everyone's situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Learn more about our extra help and support, including our domestic & family violence policy and financial hardship policy.

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General enquiries

General Enquiries - Overseas

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