Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Contact AAMI

Have you tried Online Services?

Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly and easily online?

Login now

General Enquiries


Policies you can currently claim online

  • Comprehensive car
  • Home & Contents
  • Landlord
  • Comprehensive Motorcycle
  • Caravan
Login to Online Claims

For all other policy claims please call

13 22 44

+61 3 8520 1300

Life & Income Insurance

Visit our FAQs

AAMI Life Customer Service
GPO Box 3950
Sydney NSW 2001

 Send us a message

13 22 44

Quotes and Sales:
Mon - Fri 8am - 8pm AEST

Existing Customers:
Mon - Fri 8am - 6pm AEST

Mon - Fri 8.30am - 5.30pm AEST

+61 3 8520 1300

Business Insurance

Visit our FAQs

AAMI Business Insurance
GPO Box 2470
Adelaide South Australia 5001

 Send us a message

13 22 44 Mon-Fri, 8.30am-6pm AEST

+61 3 8520 1300

You'll get a Certificate of Currency when you first purchase your business or market stall insurance. Otherwise you can request a copy online. We can email a digital copy to the address associated with your policy or post one out to you.

Travel Insurance

Within Australia
13 22 44

From overseas
+61 7 3305 7053
Claims and emergency assistance services are managed by an external provider on our behalf. We accept reverse charges.

CTP Insurance

13 22 44
Mon to Fri: 8am - 6pm AEST
Sat: 8am - 4pm AEST

Mon to Fri: 8.30am - 5pm ACST

+61 3 8520 1300

Insurance Fraud

Report Insurance Fraud

1300 881 725

NIU, Fraud & IntelligenceLocked Bag 32524
Brisbane QLD 4001

Dispute Resolution

If you are not satisfied with our products or services or a decision made in relation to your insurance, please send us a message so that we can help.

Send us a message

Use the form below to send us a brief message and we'll email or call you back as soon as we can.
Before you submit: Keeping your financial details secure is important to us. Please do not provide your bank account or payment card details in this form.

To have your information reviewed by a consultant, please fill out the following questions to the best of your ability. Providing more information will help us to assist with your enquiry as quickly as possible.

If you have an AAMI Business Insurance or Market Stall policy, please request your Certificate of Currency here

To cancel your policy, please call us on 13 2... click to reveal - 24 hours a day, 7 days a week


General enquiries

General Enquiries - Overseas

Travel Insurance - From Overseas

Report Insurance Fraud