How and why to avoid underinsurance


What is underinsurance?

Underinsurance is when your sum insured is lower than the value of what’s being insured. That is, the amount you’ll be paid if and when you make a successful claim won’t be enough to cover all repair or replacement costs.

People can become underinsured in a few ways.

  • By not updating their cover as the value of their home or contents increases.
  • By not valuing their home or contents correctly when they take out or update their policy.
  • By intentionally lowering their sum insured to save money on their premium, leaving them at-risk should they be impacted by an event.

If you’re after ways to save on home insurance without risking underinsurance, there are a few things you can do.

Ways to save

Tips on how to avoid underinsurance

Correctly determine the value of your assets

It can be difficult to actually quantify the value of your home and contents – especially for things you may have had for years, and for which the receipts are long gone. Their value may have gone up or down, which makes it that much harder to keep on top of things.

Luckily, you can use AAMI’s home building or contents calculators to get a general idea of how much your home or contents may cost to replace, which can inform your sum insured.

You may also want to start a home inventory list that contains the current value of everything in your home, from your carpets to your collectibles. For things whose value may be different from when they were first bought, like a collectible or an antique, it can be worth getting a certificate of valuation as solid proof of its worth, alongside receipts for standard items.

You may need to specify those sorts of items on your policy to ensure they’re covered beyond the standard unspecified limit. This is under the Portable Valuables optional cover, which has the added benefit of covering items away from the home – like your mobile or laptop. Read the Product Disclosure Statement for more info.

Explore Portable Valuables Cover

Regularly review your sum insured

Don’t just set and forget your sum insured! The value of your home and its contents will probably change over time, so it can be useful to regularly check in to make sure you’re adequately covered.

It may even be worth having a professional evaluation from a builder, as they may consider other elements that you may not have considered yourself. This can be things like:

  • rebuilding costs
  • surveying, or
  • even the cost of debris removal.

These examples are all included in AAMI Home and Contents Insurance cover as a percentage of the total sum insured – even debris removal! With those standard policies we automatically cover the reasonable and necessary costs to dispose of contents or rubble damaged due to an insured event, up to 10% of the sum insured unless you have Complete Replacement Cover.

If you have Complete Replacement Cover, this level of cover can give you peace of mind that we'll repair or rebuild your home as it was — or pay you the amount of the assessed quote to do so — without you having to set a specific sum-insured limit. Be sure to read the relevant PDS for more info.

Update your policy details when changes happen

If you’ve recently renovated or finally splurged on that full home cinema experience, you’ll definitely be adding value to your home and its contents. Just be sure to check that it’s reflected in your policy details and sum insured.

What are the consequences of underinsurance?

The most obvious risk is that you won’t have enough cover to repair or replace your home or contents if a claim needs to be made for an insured event. While smaller claims that are isolated to a small portion of your house or only for a few select items may be covered, a larger incident – like a fire, storm*, or particularly efficient theft – may exceed a low sum-insured threshold.

Ensure you have the right level of cover

Having the right level of insurance cover helps you recover your financial losses after an unexpected event. From helping to protect your home against flood and other natural disasters to helping cover your valuables, AAMI offers a range of insurance options for you to consider whether you’re renting or in your own home.

Read the PDS for details on everything that’s covered, and everything that’s not.

Explore AAMI Home and Contents Insurance

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*We do not insure you for bushfire, storm, storm surge, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply. Actions or movements of the sea and storm surge are not covered (unless the storm surge damage occurs at the same time as damage caused by storm).

Insurance is issued by AAI Limited ABN 48 005 297 807 AFSL 230859 trading as AAMI. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.