When do you pay excess on car insurance?
There are a few different types of car insurance excess. An excess is the amount you pay towards the cost of your claim for each incident covered by your policy.
When does an excess apply?
The table below explains the excesses that apply to common AAMI car insurance claim types. For other types of claims, we’ll tell you what excesses apply when you make a claim.
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Standard Excess
Other excesses (if applicable)
Theft or attempted theft of your car
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
Storm, hail, flood or fire damage
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
Malicious act or vandalism
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
Damage to your car whilst parked caused by an unidentified person or driver
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
Collision with or by an animal
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
Windscreen or window glass damage only*
Standard Excess
*
AAMI FlexiPremiums® Excess
*
Other excesses (if applicable)
*
An accident where the driver of your car caused or contributed to the damage
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
An incident where you can show the driver of your car didn’t contribute to the accident (this means the other driver was entirely at fault) and you can give us the name and address of the at fault driver and the registration number of the at fault vehicle**
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
An incident where you can show the driver of your car didn’t contribute to the accident but you cannot give us the name and address of the at fault driver and the registration number of the at fault vehicle**
Standard Excess
AAMI FlexiPremiums® Excess
Other excesses (if applicable)
*When the only damage to your car following an incident in the period of insurance is to the windscreen or window glass (including sun roof), we cover the reasonable cost to repair or replace windscreen or window glass (including sun roof) without you having to pay an excess.
For more information on excesses, refer to the AAMI Comprehensive Car Insurance Additional Information Guide.
Making a claim
Are you an AAMI customer recently impacted by an event you believe is covered under your policy? Your first step can be to check your Product Disclosure Statement to see what your policy covers.
Now that you know what types of excess might apply, get started on making your claim today.
We know how stressful it can be when the unexpected happens. That’s why we’ve created a simple online claims process. Head to AAMI Claims or open the AAMI App and select your relevant policy to get started.
AAMI Claims
Insurance is issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.
**If you cannot supply the at-fault driver’s name, address and vehicle registration number it means we will not be able to waive your excess. It does not otherwise impact the cover under your policy or your ability to make a claim.