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What to do when you lock your keys in the car


Locked your keys in the car? Don’t panic – it happens to the best of us. Here’s what you should do next.

Respond immediately if kids or pets are trapped

If a child or pet is locked in the car, treat it as an emergency. The inside of a parked car can become 30 degrees hotter than outside temps – and very quickly, too!

If someone is at risk, call 000 immediately.

Check all windows and doors (even the boot)

This one may be obvious, but sometimes the best solution is a simple one. When you’re panicking, it’s easy to forget that you may have left a passenger door open. There’s no harm in checking.

Check your key fob

Do you use the fob to start your car? If so, a mechanical backup key may be hidden inside it. Inspect your fob to see if there’s a switch or button that reveals a key.

Contact Roadside Assist

AAMI Roadside Assist* will cover you if you’re locked out of your car – or if you have flat tyres or batteries, or need your car towed. You’ll have access to 24/7 unlimited roadside callouts in most areas, Australia-wide.*

Remember to sign up for Roadside Assist* ahead of time! It only kicks in 24 hours after you add it to your policy, so be prepared and get it today!

Get a Roadside Assist quote 

Contact a locksmith

If you don’t have Roadside Assist*, and none of the above strategies work, you should contact a locksmith.

We know how frustrating this can be for you (and your wallet), so we’ve compiled a list of tips to save you the hassle in the future.

Tips to avoid locking your keys in the car

  • Lock your doors from the outside.
  • Give a spare key to a trusted friend or family member, or store it in a safe place at home.
  • Clip your keys to a lanyard or carabiner.

Think about Car Insurance

While you may be able to reduce the risk of locked in keys, you can’t plan for all situations – that’s where car insurance comes in.

AAMI Comprehensive Car Insurance covers accidental damage and theft or attempted theft. And yes, that includes cover for your car mods and accessories too – as long as you’ve listed them on your policy.

In certain circumstances, we also include new for old replacement – that is, if available, we’ll give you a new car of similar standards and specs after a total loss, if you’re the first registered owner and your car is less than two years old. If you’re not-at-fault, we’ll also provide a free hire car. See the PDS for terms and conditions.

Get a Comprehensive Car Insurance quote 

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Insurance issued by AAI Limited ABN 48 005 297 807 trading as AAMI. Read the Product Disclosure Statement before buying this insurance. Go to for a copyThe Target Market Determination is also available. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.  The information is intended to be of a general nature only. We do not accept any legal responsibility for any loss incurred as a result of reliance upon it – please make your own enquiries.

*AAMI Roadside Assist an optional extra only available in conjunction with AAMI comprehensive car insurance. Terms and conditions for coverage apply.