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AAMI Article Bank
These articles can also be found in the AAMI Help Centre. We've made it easy to find the articles you're looking for with our search bar.
Do I need to add a learner driver to my policy?
How do I update my direct debit/credit card details?
Can I change my car insurance excess?
How do I get a copy of my insurance certificate?
Can I choose who repairs my car?
Am I covered for off-road driving?
How can I pay for my insurance policy?
What happens if I've missed a payment?
Which driver's licences are accepted for AAMI policies?
Do I need to tell you about any modifications or accessories to my car?
Can I pay for my renewal online?
Are there any types of caravans you don't insure?
Are learners covered to ride my motorcycle?
Will I need to pay an excess if I make a claim on my Business Insurance?
My motorcycle has some modifications. Can I still get insurance?
"I'm a NZ Citizen, can I apply for a Life insurance policy?"
Why am I being charged an Emergency Services Levy (ESL) on my premium?
What pre-existing medical conditions am I covered for?
What is Lifetime Health Cover (LHC) loading and do I have to pay it?
What is the Medicare Levy Surcharge and do I have to pay it?
What caravan modifications do I need to let you know about?
When will my Pet Insurance policy start?
What is Aged Based Discounting?
Does my driving history affect my car insurance policy?
How to add a new driver to your car insurance policy
What is Portable Valuables Cover?
Am I covered if I drive someone else's car?
How to update your payment details
What type of flood damage am I covered for?
Why do I have to agree to a Duty of Disclosure?
How to change your email address
The AAMI Intelligent Virtual Assistant
How to update your policy details
How do I become an AAMI Lucky Club member?
How to change your phone number
How to change your personal details
Where can I get more information regarding an ESL charge to my insurance premium?
How long does it take for my CTP Green Slip to go through to Service NSW?
How long until I can make an Income Protection claim?
When does my AAMI Health Insurance begin?
Do I have to tell you if my income changes?
"If I'm not happy with my savings amount shown on my Green Slip, who can I speak to?"
How much of the vet bill will be covered?
What happens to my CTP green slip when I sell or buy a vehicle that is registered?
"If I switch my Health Insurance to AAMI, do I have to restart my waiting period?"
What does Minimum Benefits Payable (MBP) mean?
Who's covered under my Business Insurance policy?
How can I claim the Australian Government Health Insurance Rebate?
Can I reduce the cost of my Life Insurance?
Does Income Protection cover me if I am overseas?
How do I work out the value of my motorcycle?
How do I update my Home Insurance cover?
Can I change my business insurance cover?
What does my Health Insurance tax statement outline?
What medical expenses do you cover?
I live in the country - shouldn't I be getting a bigger reduction on my Green Slip?
Can I apply for Income Protection if I'm a NZ Citizen?
Will I need a medical test to get Life Insurance?
Does Pet Insurance cover pregnancy?
How long is my waiting period?
How long does it take to process a Pet Insurance claim?
Does AAMI comply with the Life Insurance Code of Practice?
"What's an out-of-pocket expense, and can I reduce mine?"
Can I use my own vet when making a claim on Pet Insurance?
How do I add my newborn to my cover?
What information do I need to provide when applying for business insurance?
How do safety checks and inspections work?
What happens if I suspend my Health cover?
Where can I get the details of my last renewal?
What is a 30 day cooling off period?
Can I still insure my caravan if it's unoccupied?
How long is the waiting period before a Pet Insurance claim can be made?
How much can I claim back on Extras services?
How does my pet's age affect the policy?
Will I be covered for Cosmetic Surgery?
Am I covered for working overseas?
How can I pay for my business insurance?
Can I add a child to my Health cover?
What's the relationship between AAMI Health Insurance and nib health funds?
Does Travel Insurance cover one-way overseas trips?
Can I insure my pet at any age?
When do my payments start after my Income Protection claim is approved?
