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AAMI Article Bank

These articles can also be found in the AAMI Help Centre. We've made it easy to find the articles you're looking for with our search bar.

How do I retrieve my quote?

How do I cancel my policy?

Do I need to add a learner driver to my policy?

How do I update my direct debit/credit card details?

Can I change my car insurance excess?

How do I get a copy of my insurance certificate?

Can I choose who repairs my car?

Am I covered for off-road driving?

How can I pay for my insurance policy?

What happens if I've missed a payment?

Does AAMI offer cover notes?

Which driver's licences are accepted for AAMI policies?

Do I need to tell you about any modifications or accessories to my car?

Can I pay for my renewal online?

Are there any types of caravans you don't insure?

What type of questions can I ask Coverage Checker?

Are learners covered to ride my motorcycle?

How can I pay for my NSW CTP?

Will I need to pay an excess if I make a claim on my Business Insurance?

My motorcycle has some modifications. Can I still get insurance?

I'm a NZ Citizen, can I apply for a Life insurance policy?

Why am I being charged an Emergency Services Levy (ESL) on my premium?

What pre-existing medical conditions am I covered for?

What is Lifetime Health Cover (LHC) loading and do I have to pay it?

What is the Medicare Levy Surcharge and do I have to pay it?

Can I cancel my pet’s policy at any time?

How does Coverage Checker work?

What caravan modifications do I need to let you know about?

When will my Pet Insurance policy start?

What is Aged Based Discounting?

Does my driving history affect my car insurance policy?

Certificate of Currency

How to make a complaint

How to add a new driver to your car insurance policy

What is Portable Valuables Cover?

How to reset your password

Am I covered if I drive someone else's car?

How to make a claim

How to track a claim

How to update your payment details

What type of flood damage am I covered for?

Why has my premium increased?

AAMI store locations

How to pay your excess online

Why do I have to agree to a Duty of Disclosure?

How to change your email address

The AAMI Intelligent Virtual Assistant

How to update your policy details

How do I become an AAMI Lucky Club member?

How to change your phone number

How to change your personal details

Which sports do you cover?

Does the Coverage Checker search every PDS?

Am I covered if I drive my car overseas?

Am I covered for stopovers?

Where can I get more information regarding an ESL charge to my insurance premium?

How long does it take for my CTP Green Slip to go through to Service NSW?

How long until I can make an Income Protection claim?

When does my AAMI Health Insurance begin?

Do I have to tell you if my income changes?

If I'm not happy with my savings amount shown on my Green Slip, who can I speak to?

How much of the vet bill will be covered?

Are trailers and caravans included in my CTP cover?

How can I pay for my A.C.T. CTP?

Are my credit cards, travellers' cheques or cash covered by Travel Insurance?

What happens to my CTP green slip when I sell or buy a vehicle that is registered?

If I switch my Health Insurance to AAMI, do I have to restart my waiting period?

Who can claim as a dependent?

What does Minimum Benefits Payable (MBP) mean?

Who's covered under my Business Insurance policy?

How can I claim the Australian Government Health Insurance Rebate?

Can I reduce the cost of my Life Insurance?

Do I need Life Insurance on top of my super?

Does Income Protection cover me if I am overseas?

How do I work out the value of my motorcycle?

Can I make a claim for the same sickness/injury that I have before?

How do I update my Home Insurance cover?

Can I change my business insurance cover?

What does my Health Insurance tax statement outline?

What medical expenses do you cover?

Do I have to list a learner driver on my CTP?

I live in the country - shouldn't I be getting a bigger reduction on my Green Slip?

Can I apply for Income Protection if I'm a NZ Citizen?

Will I need a medical test to get Life Insurance?

Who can use the Coverage Checker?

Does Pet Insurance cover pregnancy?

How long is my waiting period?

How long does it take to process a Pet Insurance claim?

Does AAMI comply with the Life Insurance Code of Practice?

What's an out-of-pocket expense, and can I reduce mine?

Can I use my own vet when making a claim on Pet Insurance?

Is Income Protection tax deductible?

How do I add my newborn to my cover?

What information do I need to provide when applying for business insurance?

How do safety checks and inspections work?

What happens if I suspend my Health cover?

What do I do if I can't find the answer to my question in the Coverage Checker?

What happens to my ACT CTP when I sell or buy a vehicle that is registered?

Where can I get the details of my last renewal?

What is a 30 day cooling off period?

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